Returns & Exchanges
Due to the perishable nature of our handmade pies, we are unable to accept physical returns, but we are committed to ensuring every bite is perfect. If your order arrives damaged or incorrect, please reach out within 24 hours of delivery for a full replacement or store credit.
Return Process
- 1.Document the Issue
Take clear photos of the packaging and the product immediately upon arrival to help us understand what went wrong.
- 2.Contact Our Bakery
Email our customer care team at [email protected] with your order number and the photos you captured.
- 3.Review Process
Our team will review your request within 48 hours to determine if a quality standard was missed during transit or preparation.
- 4.Fresh Slice Resolution
Once approved, we will immediately initiate a fresh shipment of your favorite pie or issue a digital gift card for your next craving.